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Protection Plans
Protect Your Investment
Go on.....
live a little.
Premium Complete
PROTECTION PLAN
FURNITURE PROTECTION MADE SIMPLE
Coverage For Fabric, Leather & Vinyl Upholstery or Solid Surface Furniture
MECHANICAL AND STRUCTURAL BREAKDOWNS TO FABRIC, LEATHER, VINYL UPHOLSTERY OR SOLID SURFACE FURNITURE AS A RESULT OF:
A SPECIFIC POST-DELIVERY INCIDENT WHICH OCCURS DURING NORMAL RESIDENTIAL USE RESULTING IN ACCIDENTAL DAMAGE, INCLUDING:
Breakage of frames, panels or springs
Breakage of sleeper, recliner, lifting, heating and/or vibrating mechanisms
Failure of integral electric components
Lifting or incident-specific chipping of veneers or laminates exposing the substrate
Warping
Loss of silvering on mirrors
Fading from the sun
Seam separation
All stain types, including dye bleed and dye transfer onto or into upholstery fabric, leather or vinyl
Punctures, rips or burns
Liquid marks or rings
Household heat marks
Gouges, dents, scratches or chips that penetrate the finish exposing the substrate
Damage caused by nail polish remover
Checking, cracking, bubbling or peeling of finish caused by a specific incident
Glass or mirror chipping, breakage or scratches
Pet damage - single incident only
Fabric
Leather
& Vinyl
Wood & Other Solid Surfaces
How To Use Your Protection Plan
Report problems and file claim within 30 days of noticing the incident.
When filing a claim, have furniture sales receipt and protection plan number ready.
Refer to your protection plan document for complete details, including limitations and exclusions.
1. What furniture is covered in the protection plans?
2. Why do I need protection for my furniture?
3. How long does the plan provide coverage?
Protection plans offer coverage for indoor and outdoor furniture, mattresses, adjustable bases, area rugs and more. See store for coverage details.
Your furniture is an investment! Accidents happen and protection plans offer the assistance you need. Your furniture will be serviced by experts with an unparalleled reputation for excellent service.
Coverage extends for the term purchased as indicated on your sales receipt. Coverage begins from the original delivery date.
Protection plans must be selected at the time of purchase.
To call or email, click here. Register for an account to file a claim online here.
To expedite the process, you will be asked to fill out a service request form and submit photos. This will identify what was damaged, the extent of the damage, when the incident occurred, and will help determine the best way to move forward with your claim.
4. When do I purchase the protection plan?
5. How do I file a claim?
6. What can I expect if I file a claim?
Frequently Asked Questions
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